Despite having passed the KYC verification, the casino did not respond to his attempts to resolve the issue. The Complaints Team attempted to contact the casino multiple times but received no cooperation, leading to the complaint being marked as « unresolved. » The player from Sweden had deposited €50 and won, but after submitting all required documents, his withdrawal was rejected and his account was closed without explanation. The Complaints Team had attempted to resolve the issue by contacting the casino for clarification on the account closure and sought cooperation to address the complaint. However, repeated attempts to reach the casino were unsuccessful, and it was noted that the casino operated without a valid license.
Player believes that their withdrawal has been delayed.
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When it comes to the Live Betting, the events go up to approximately 400+ and cover all main sports, like football and basketball and even baseball and table tennis. “Live tables options are a bit limited here, hopefully they will add more live providers later on” -John K. A platform created to showcase all Wino Casino of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. The player from United Kingdom has requested a withdrawal prior to submitting this complaint. The player from the United Kingdom won £10,000 and then his account was closed without explanation, along with the confiscation of his winnings. The player from Denmark cannot withdraw his winnings of 990 euros because the casino has blocked his account.
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The player was advised to consider reviews and ratings in future casino selections. Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players.
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Consequently, the complaint was marked as « unresolved, » with the hope that the casino’s rating decrease might prompt a response in the future. Considering our estimates and the factual data we have collected, Wino Casino appears to be one of smaller online casinos. In relation to its size, it has a very high value of withheld winnings in complaints from players. We consider the casino’s size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
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- Consequently, the complaint was marked as « unresolved, » with the hope that the casino’s rating decrease might prompt a response in the future.
- Besides that, the operator boasts a comprehensive sports betting section, which features live/pre-game betting markets across multiple sports.
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Although brand new in the industry, the site is already loved among players, because of the exclusive features and the 1.100+ games it offers. The list might not be that extensive, but it still covers a wide range that will satisfy even the most demanding player. Well known providers, such as Pragmatic, Hacksaw and NoLimit are all present, providing all of their biggest hits.
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